Collections Administrator (Manado)

Tigaraksa Satria is a leading company in Manado, dedicated to providing top-notch financial solutions. As a Collections Administrator, you will be at the forefront of our financial operations, ensuring that our collections process runs smoothly and efficiently. This role offers a unique opportunity to contribute directly to the company's financial health and growth.

In this position, you will be responsible for managing our collections process, from initial contact to final resolution. You will work closely with our sales and customer service teams to ensure that all outstanding accounts are collected in a timely manner. This role requires a combination of strong administrative skills, excellent communication abilities, and a keen eye for detail.

📋 Tanggung Jawab Pekerjaan

• Manage the collections process, from initial contact to final resolution.
• Communicate with customers and stakeholders to resolve outstanding accounts.
• Track and report on collections activities and performance metrics.
• Collaborate with sales and customer service teams to ensure a seamless collections process.
• Utilize collections software to manage and streamline the process.
• Ensure compliance with company policies and procedures.
• Provide regular updates and reports to management.
• Handle customer inquiries and complaints related to collections.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 2 years of experience in collections or a related administrative role.
• Strong knowledge of collections software, such as Salesforce or similar platforms.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to work well under pressure and meet tight deadlines.
• Certification in collections or a related field is a plus.
• Fluency in Indonesian and English is required.

🛠️ Keahlian

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